Privacy Policy
The Vitol Group is committed to protecting and respecting your privacy.
When we mention “Vitol”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Vitol Group responsible for processing your personal data (sometimes referred to in this notice as “personal information”).
This privacy notice explains how and why Vitol uses personal data when you visit our website (www.vitol.com), regardless of where you visit from, purchase goods or services from us, or otherwise communicate or engage with us.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements these other notices and is not intended to override them. Candidates applying for roles with us online should also see our candidate privacy notice in the careers section of the website.
Please use the Glossary to understand the meaning of some of the terms used in this privacy policy.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
Sources of Personal Information
Vitol collects and uses limited personal data about individuals, save for its employees. Where it does use such personal data, this will normally be incidental to a corporate relationship with a customer or supplier or where we work with nominated contacts at such organisations who hold relevant positions, such as a contract manager, counterparty contact, or key decision maker.
Vitol may obtain personal data about you in the following ways:
- We grant you power of attorney.
- You are a director or shareholder of a counterparty, and your details are required for compliance.
- You are a director, shareholder, or key person at a target company that Vitol is considering buying or investing in.
- You wish to visit us and require assistance with visas or an invitation letter.
- You make any request or enquiry to us.
We may also obtain personal data from other sources, such as your employer, third parties, or publicly available sources. More details are available here.
Uses of Your Personal Information
We process your personal data for various purposes when you visit our website, purchase goods or services, supply goods or services to us, or otherwise engage with us.
We are required by law to have a lawful basis for processing your personal data. Depending on the circumstances, this could include:
- Legal obligations – to comply with legal requirements.
- Legitimate interests – for business purposes, such as improving services and maintaining relationships.
We may convert your personal data into statistical or aggregated form to better protect your privacy. In rare cases, we may process special categories of personal data, such as passport and visa details, which may reveal race or ethnicity.
More details are available here.
How We Keep Your Personal Data Secure
We take our security obligations seriously and implement measures required by data protection laws to protect your personal data from unauthorised access, loss, destruction, or damage.
How Long We Keep Your Personal Information
We retain your personal data for as long as necessary, depending on factors such as:
- Legal or regulatory requirements.
- Ongoing disputes.
- The type of information we hold.
- Requests from regulatory authorities.
Disclosure of Your Personal Information
Inside the Vitol Group
The Vitol Group includes companies worldwide. We may share your personal data with other companies within the group for purposes such as IT support, website hosting, and business operations.